This is Ronald from player services and I hope you are doing great. I am going to make it my mission to hurt there business as much as possible (and when I am motivated to do something, I usually fully commit to it). I still haven't been told what rake I have so far and how much I need to get to fulfill the $42 (or $20), as it seems to vary from manager to manager.Īlso, please bump this thread repeatedly so other unfortunate souls don't make the mistake I did. I will show the emails that the 'worthless' customer service they have sent me. This rake will take way too long to get to. They literally have 0 traffic and the only ring games that ever have people at them are micro stakes tables ($.01.02 and $.02. Sadly the rake that I need to meet wouldn't be so bad if there pokerroom wasn't shit. I guess I am one of the idiots that had some faith in them. Just seems like a poor business practice to not reset rollovers, as there is 0 incentive to redeposit at Betonline knowing that the rollover never resets. It makes me sad when I feel like I have been one of the few that has backed Betonline, but this is pretty ridiculous. When I look through my pending bonuses and bonus history under the pokerroom, I find no record of this bonus or rollover needed (also shady). I have emailed several different 'managers' and have been told that I need to meet different rake amounts (2 managers have told me $20, 2 other managers have told me $42) before I can make a withdrawal (if that isn't shady enough already). I am trying to make a withdrawal and come to find out I can't because of a rollover on a poker deposit that never reset (despite me losing all of my money) from motherfucking May of 2014. This is crazy to me and do not know of any other pokerroom and sportsbook that does something this shady.Īnyways, to clarify what has happened to me. Doesn't matter if you deposited there using a bonus code and lose all the money, the rollover still carries over when you redeposit. I have come to find out that Betonline NEVER resets your rollover when you use a freeplay there.

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